To ensure highest standards of professionalism and ethical behaviour towards all our clients, we strictly follow Code of Ethics and Conduct published by Ethics Committee of the British Psychological Society.

We focus on individual approach that emphasizes trust, respect, confidentiality and professionalism.

Confidentiality: 

The information that you share with us will be kept strictly confidential and will not be disclosed without your written consent.

Cancellations:

Commitment is important to everyone therefore, try to give as much notice as possible if you need to change or cancel an appointment (email or leave an answer phone message if you cannot speak to us directly).

Please notify us at least 24 hours prior to your scheduled appointment otherwise you will be required to pay a cancellation fee up 50% of the full session price.

Termination:  

If at any time you feel that treatment is not progressing, please do not hesitate to inform us. You have the right to terminate the training at any time.